By registering with us for support, information and advice relating to your caring role you are engaging with us in an agreement for the provision of those agreed services we collect
information about you when you register with the Carers’ Centre or when you are referred to us by another organisation.
We also record brief details of any further contact we have with you e.g. visits and calls made by us or you as part of our ongoing support for you, attendance at events and activities, and
information from other services which is provided to us to help us support you as fully as possible.
We will never sell your personal data and will only ever share it with other organisations when necessary and if it is then privacy and security are guaranteed.
Under our agreement with Argyll and Bute Health and Social Care Partnership we may be required to share your personal information (name, address, age, ethnic background, and
details of the caring role) in order for you to access support identified through a Carer Support Plan or Young Carer Statement.
As a requirement of The Carers (Scotland) Act 2016 we are obliged to supply anonymised data relating to completion of Carer Support Plans to Scottish Government. You as an individual
cannot be identified from these data.
We may also share your data where we are required to in order to comply with the law e.g. in relation to matters of national security, taxation, or criminal investigations.
We will only contact you for marketing purposes if you have given us consent to do so, and will communicate with you by post, phone, SMS or email depending on the preferences you
have indicated to us.
If you no longer wish us to contact you or hold your details then please inform us by phone, email or by dropping into the Centre.
Learn more about our Privacy Policy
Crossroads Young Carers Cowal & Bute undertakes to respect and protect the personal information you have provided us with, or that we get from other organisations, and to keep it safe.
We are committed to collecting the minimum amount of information needed and holding this information only when it is required.
You can view our full Privacy Statement online at cyccb.org.uk, or request a printed (or large print) copy using the contact details below:
Tel:
01369 707700
Office:
61-63 Argyll Street, Dunoon, Argyll, PA23 7HG
Email:
carers@crossroadscowalandbute.org.uk